Privacy Policy

At weknowsten we value your privacy and are committed to protecting your personal data. In this privacy policy we explain how we collect, use and protect information when you visit our website. We encourage you to read this statement carefully so that you understand how we handle your personal data. Your trust is essential to us, and we want you to feel safe in every interaction with us.

Data collection

We may collect personal information from you when you register for our online courses, make purchases, or contact us. This may include your name, email address, address, payment information, and other relevant information necessary to provide our services. In addition, we may collect information about your preferences and interests to better tailor our course offerings to your needs.

Data Collection Moments

We collect information when you fill out forms on our website, purchase courses, update your profile or use our services, such as downloading course materials or participating in online events. We also collect information when you sign up for our newsletter or participate in surveys and feedback sessions.

Use of your Data

Personalizing your experience and providing content and courses relevant to your interests and past purchases.
Improving our website and user experience based on your feedback and analyses of the use of our services.
Providing effective customer service and support so that all your questions and concerns are addressed promptly.
Organizing competitions, promotions and surveys, and keeping you informed about new courses and offers that may be of interest to you.
Complying with legal obligations and implementing our policies and procedures.

Security of your Data

We take various security measures to ensure the safety of your personal information, including encryption and secure servers.
We never ask for sensitive information, such as credit card details, via email. All payments are processed securely via approved payment providers.
We regularly perform malware scans to protect our website from potential threats and attacks.
Access to your personal information is restricted to employees who need that information to perform their jobs.

Cookies

Yes, we use cookies. Cookies are small files that are placed on your hard drive through your web browser by a website or service provider. They allow us to recognize your browser and capture certain information, so we can optimize your experience.

Cookies help us remember your preferences and settings, manage your shopping cart, and perform analytics on website traffic and usage.
We work with third parties who track this information on our behalf and help us deliver targeted advertising that is relevant to you.
You can choose to disable cookies through your browser settings, but this may impact your experience on our website.

Disclosure to Third Parties

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we have your explicit permission or are required by law to do so.

Links to External Sites

We may include links to third party products or services on our website. These external sites have their own privacy policies, and we are not responsible for their content or activities. We encourage you to read the privacy statements of these sites before providing any personal information.

Google Ads

We use Google AdSense to display advertisements on our website.

Google uses cookies to serve ads based on a user's prior visits to our site.
Users may opt out of the use of the DART cookie by visiting the Google Ads privacy policy to prevent them from receiving ads based on their past visits to our site.

Children's Privacy

Our services are not directed to children under the age of 13. We do not intentionally collect personal information from children under this age. If we discover that we have collected such information, we will delete that data immediately.

CAN-SPAM Act

The CAN-SPAM Act sets the rules for commercial email and gives recipients the right to opt out of having emails sent to them. If you would like to unsubscribe from receiving future emails, please contact us at [email protected] . We will process your request as soon as possible and ensure you no longer receive unwanted communications.

Changes to our Privacy Policy

We reserve the right to change this Privacy Policy at any time. Changes will be posted on this page, with an updated date at the top. We encourage you to check this page periodically for updates. Your continued use of our website following changes to this policy means you agree to the new terms.

Contact information

If you have any questions about this Privacy Policy or our practices with respect to your personal information, please feel free to contact us at [email protected] . We are here to answer your questions and address any concerns you may have.